Nieuw Network Theory in Amsterdam
Today I gave the keynote talk at the fabulous New Network Theory conference at the University of Amsterdam.
I talked about Google in way that was new to me. As networks go, I got an e-mail on my Blackberry within minutes of finishing my talk. It was a Google Alert linked to my name. For Sivacracy readers, this is how I find out what people are writing about me on the Internets so I can go to your blog and leave comments.

As it turns out, the alert was from a blog by the wonderful Leah Lievrouw at UCLA. She was in the audience for my talk and was blogging about it in real time. Here is her post:
New Network Theory, huh
Greetings from Amsterdam, where Geert Lovink and his associates are running the New Network Theory conference and we conferees are now embarked on a day-long plenary session of talks by all and sundry worthies in the net culture landscape, au courant…(I realize I did a lecture for a big undergraduate class in this very room a few years ago, strange)…
Kickoff just finished, by Siva Vaidhyanathan, whose current project (and soon-to-be book) appears to be an all-round thrashing of the ‘invisible’ damage being done to culture by Google…
His objections were all reasonable, all the usual: destruction of intellectual property and personal privacy, reshaping (i.e., deforming) authentic culture, corporate and technological opacity and barony, &c. &c. I’m sure the book will sell.
His premise was that we’ve come to talk about Google in theological terms, and that the Google folks themselves encourage this through their familiar “don’t be evil”-type approach to their public communications. He thinks their stated aim to eventually provide universal access to all information is basically cynical at worst, unrealizable at best.
Vaidhyanathan didn’t mention that this notion is hardly new; we might call it the “Alexandrian impulse” after the ancient library, a dream that is alive and well in library/archive circles. Think H.G. Wells’ “world brain,” think Paul Otlet’s gorgeously ruined “Mundaneum” in Brussels, think Vannevar Bush’s technologically-driven version, the “memex”…ideas that I dare say are still the driving visions for most designers and advocates of digital libraries.
OK, it’s idealist, it’s modernist, guilty, guilty. And it’s obviously difficult to square the Alexandrian dream with our persistent (and so American) mistrust of monopolies of any sort. Vaidhyanathan, for example, decries Google’s Book Search project (and their operation of YouTube) as ‘inviting’ a nasty copyright backlash from the media & entertainment industries. But I wonder, if the legal and institutional barriers that maintain indefensible inequities of access to information are ever to be challenged, who better — or larger — a champion might there be than Google to do the heavy lifting, with their capital, lawyers, and pro-social image to promote?
And here is Michael at Masters of Media:
Siva Vaidhyanathan, author of The Anarchist in the Library: How the Clash between Freedom and Control is Hacking the Real World and Crashing the System and currently associate professor at NYU, is here to talk about the Googlization of Everything.
Siva’s starting point is that Google is part of our lives, and we talk about in a way that resembles the way we would talk about the Divine. Ultimately, we say, “It is a force for good.” As per the Book of Sergey and Larry, “Don’t be evil”. And in Siva’s words, the path to heaven seems lined by small, personalized advertisements. In the world of Google, moral problems are merely unsolved technological ones. But Google - the search engine - is a black box, and perhaps this is why we mere mortals must become believers.
Google has divine aims, too. Universal access to all of the world’s information? Sergey says, “It would be like the Mind of God”. (Read on and discuss below..)
New Network TheorySiva goes on to discuss the theology of the network via the theology of Google. His interests are broad, from the way the world looks through Google’s eyes, to the political and legal implications of the various precedents Google is (or will be) setting. The issues are multifarious - from the purchase of Double Click to the Viacom-Youtube lawsuit - and the of much speculation throughout the business, legal and politcal spheres.
All the while, Siva says, Google must keep its image - its halo - and so far it has.. Google demands loyalty. In return it offers the illusion of democracy, precision and objectivity.
But some kinks have been discovered: for instance there is Google bombing, famously making George Bush the top result for the search ‘miserable failure’. So the algorithm has to be tweaked - enter the search engine specialists, who act as editors of the editor-less engine.
Highly motivated bigots have ensured over the years that searches surrounding the terms ‘Jew’ and ‘Holocaust’ have produced like-minded, ant-semetic results. The only way to challenge this is to appeal to the editors of the editor-less engine.
Another example is the way that Wikipedia entries, seemingly overnight, became top hits for just about any search term. This must have been an edit to Wikipedia’s trust ranking.
More kinks are found in Google Book search - it overprotects, for example, prohibiting access to books already in the public domain (e.g. Government). While many there are many enthusiasts for Book search, from Lessig to Doctorow, Siva doesn’t agree, and foresees a clash that will hurt the chances of a better approach to copyright. (The service is the subject of another current lawsuit against Google)
Why is Google’s game so dangerous? Siva explains that there are ‘two cultures’ of copyright, the analog and that of the Web. Offline, copyright is opt-out, meaning by default you must ask permission, whereas online copyright is opt-in. These cultures of copyright are clashing, for example, in the Viacom-Youtube case. A precedent by which Google is forced to ‘manually’ check for copyrighted material would radically change the Web, for the US and likely the rest of the world with it.
Why? Google, and every other search engine, has to copy to index. What would a Web look like if this founding right to copy is no longer a right at all?
Discussing the role of the consumer, Siva notes another Google illusion - that of the free service. We pay for Google with our data - our searching habits, our surfing habits - and this fuels Google’s cash cow, personalized advertising. Siva calls for a renewed approach to understanding this kind of consumer surveillance, one that pushes aside the tired model of the panopticon (which Foucault analyzed in Discipline and Punish). He cites some of the ways surveillance has changed: it is private rather than state-run, and we don’t know how much they know. Most of all, we’re encouraged to transgress - to enjoy! as Zizek would say - rather than forced to reform as in Bentham’s model. That is, on the Web we need to show our true selves.
Siva concludes his talk with a plea against technofundamentalism - the Google logic that you can always fix the problem by tweaking and innovating. This is also a plea against the myth of technological neutrality. Google is not neutral, he says, and politics are built into the black boxes of their search engines. Finally, this is a plea for Critical Information Studies - a nice start to the conference, then.

Here is the Flickr stream from the conference.
Comments
the fact that politics must be "built in " means the technology itself is neutral and must be made to be un-neutral by humans, which are decidedly self interested. This MEANS IT IS THE HUMANS we should should fear and not the technology. As it has always been.
Posted by: bobc | June 28, 2007 5:38 PM
I agree with you there, bobc.
Posted by: Jardinero1 | June 28, 2007 9:57 PM
It's not that politics must be built in, it's that they are always built in. There's no political option to de-select. Any technology has inherent constraints defined by the human beings that develop it, as is shown in the example of Google editors fiddling with the search algorithm. And whenever human beings have disproportionate control there is a political problem. There is a tempting myth that, if we can only get it right, technology will release us from the vagaries of human self-interest. This is the very seduction offered by Google. But, as I understand the point being discussed here, there is a real danger in pursuing that myth because it can blind us to the fact that we are giving up control of our information without demanding enough in return.
Posted by: PB
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August 28, 2007 3:09 PM